Session 4
14:30 15:00

Going Yellow: The Swiss Post Digital Journey to Data and AI Transformation

Isabell Franck

Head of Architecture & Technology

We’ll explore the ongoing adaption of Swiss Post’s technology capabilities and digital enabling factors to improve overall experiences for its customers. We’ll discuss the key success factors and ongoing challenges, as well as how the yellow journey started with the embedded-IT idea and continues towards business processes to achieve greater efficiency with speed and agility. Finally, we’ll showcase some of the key accomplishments made by Swiss Post with the use of data and AI to transform logistic services.

About the Speaker Isabell Frank

Isabell is a member of the IT executive board at Swiss Post Ltd and leads the Architecture & Technology unit. She is driving forward topics such as group-wide cloud transformation and a major architecture transformation for Swiss Post’s future letter and parcel processing. Her roots are in mechanical engineering, with ten years of experience in the field of digitalization, particularly applied machine learning.
Isabell holds a PhD from the Technical University of Munich, and is founder of franck.AI in Munich, specialized in the development and application of AI solutions.



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Frequently Asked Questions

For whom is Data & AI Leadership Day?

Data & AI Leadership Day brings together over 800 leaders and experts from across industries to share their experience and insights on the latest trends, best practices, and strategies related to data & AI.

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Data & AI Leadership Day will be on June 19, 2024, from 7am to 5.30pm CEST, followed by informal drinks and networking.  

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8045 Zurich 

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